Frequently Asked Questions

 

1)  Do I need to give you a deposit to secure your services?

Typically yes, a small deposit of $25 is required by individuals or $50 by small groups.  Deposits may be waived for Teams in some instances, as a larger number of purchased images is anticipated.

 

2)  How do I receive the photos after the shoot? 

GASP Photographics will provide the Client (you, if it is an individual player photoshoot) or the team manager (if it is a team photoshoot) with a non-public link to the watermarked images, from which you will then specify the images (by #) you want to purchase. For a team photoshoot, the Designated Client (typically the team manager) will forward the email they receive from us, to the players' parents, from which the parents will then specify the images to us directly. A private link, to the non-watermarked files, will then be sent to the Client, after full payment is received. The Client will also receive an individual invoice marked paid. 

 

3)  How many people will receive the private link to access my hi res photos? 

For an individual shoot, GASP Photographics will only ever send the private link of the watermarked images prior to purchase selection, to a single person. For a team photoshoot, the manager will receive the watermarked link from us, and then be responsible for sharing that link, with all the team members (18 or older) or their parents. So all team members would be able to see all the other team members' watermarked images. But, only the parents of the individual team members would have access to the non-watermarked, higher resolution images of their own child, following the payment of their order. This both minimizes the involvement by the coach/manager, and better ensures more privacy to the higher resolution, non-watermarked images.

 

4)  I shared the private link I was sent, with someone by mistake. Now what? 

If you are concerned that someone may have been given access to the high resolution, non-watermarked images of your child, just call or send us an email. We will deactivate that link and provide you with another one. To avoid this, only attach images you downloaded from us, in your correspondence with others. Do not attach the link itself.

 

5)  Can I elect to buy additional images at a later date? 

Yes, the Client may purchase additional digital image files at any time after the initial order has been paid in full. The cost will be based on the "additional photos" cost (and additional editing cost if requested) of the current pricing scheme for the order that was originally purchased. i.e. If you already purchased 3 images at the higher rate, any additional images purchased, will be priced at the reduced rate. Prices may be priced higher than the initial order, if 3 months have passed before the 2nd order is placed.

 

6)  Do your prices include photo editing? 

We will include basic editing, in the price of the initially agreed upon package. Additional photo editing will be subject to an additional cost.

 

7)  Can a photographer take my picture at an event without my permission?

Yes, but not always. If the photographer is on public property, and you are on public property, then, the photographer may take your picture. If the photographer is on public property and you are on private property, in such a location that it would be a reasonable expectation that your activity was never intended to have an audience, then no.  If the photographer is attending an event you are publicly participating in, or are a spectator at, then it is possible you may be captured in a photograph. 

 

Public facilities are rented by private organizations, but, unless it is clearly communicated, by the property owners, or event organizers, that photography is not permitted (usually stated on ticket stubs or posted on signs) then photographers are considered welcome, which is the reason why many organizations have their members or players sign a photo release waiver at the start of each season. 

 

8)  Can a photographer publicly display my picture without my permission?

Assuming they have adhered to the previous rule of ethics described in 7),  then yes, but, the photo can only be used for journalistic, educational, or artistic purposes. It cannot be sold, unless the photographer abides by the terms described in 9) below.  

 

GASP Photographics takes reasonable care to NOT display images without permission of the subject, their guardians, or the manager representing the best interest of the subject(s). The exception to this may happen in the instance of where multiple individuals have been captured in a particular moment in proximity to the subject of the image.  See 10)  below.

 

9)  Can a photographer sell a picture of me without my permission?

No. If you are both the primary subject of the photograph, and you are clearly identifiable in it, then a photographer requires your written permission to sell the photo. This deters them from selling the photo to anyone other than you, the client. An exception to this, is if you belong to an organization, club or team, and the manager, your parent, or your legal guardian responsible for looking out for your best interests,  provides us with written permission on your behalf.

 

This is the reason why most organizations require their members, or their members' legal guardians to sign a photo release and waiver upon joining. (see Waiver under the menu tab named "W's")

Likewise, the Client is also not permitted to sell an image we have taken without our written permission.  And, if you share a digital image we took, with an organization that wishes to publish it as part of an article in a printed or online service, we would certainly appreciate you informing the organization that GASP Photographics is the author and copyright holder of the image, so that we may receive the required photo credit.   

 

10)  Will my photo ever appear on your website? 

We will often request your permission to display your photo or video on our website, either in a small (not for sale) gallery, or appearing as a colour-screened background image, if it represents a genre we have not previously displayed here, or to simply renew our content.  We remain very appreciative to every individual who continues to allow us to do this because it helps us to illustrate the variety and quality of our images.  If at any time, a person no longer wants their photos displayed, they can simply send us their request, and we will either have the photo removed (or the person of interest masked out) as soon as possible, with our gratitude for the time it was used. 

 

11)  Can someone copy my photo from your website and use it elsewhere? 

GASP Photographics is the author and copyright owner of each photo taken. Copying and using any photos from this site would be an infringement of our copyright. The right click and copy method has therefore been blocked, but there are unethical individuals who will use some other screen capture method to obtain an image if they put their mind to it.  Because of this, the image size displayed has been either limited to a fraction of the original image resolution provided to you the Client, or has been heavily watermarked. If this remains a concern, then it is likely you won't allow us to use the image on our site. 

 

12)  Do you offer a fine arts print service? 

GASP Photographics is not in the photo printing service per say, rather we specialize in providing our Clients with the digital file so they may repeatedly share or pursue their own specific printing requests from local photo labs or photo kiosks of their choosing.  We find this is the preferred method by Clients, rather than paying significant processing fees to us each time a new print is requested.  That being said, any reputable photo lab will not process an image that contains a watermark, even an inconspicuous corner watermark, so you may want to pay us the additional cost to receive a watermark-free digital file.